SERVICE & SUPPORT
Become a partner
Benefit from our partner offer
Publish a reference and receive rewards for spare parts
We work with many partners and customers who report on their satisfaction with our measuring devices on their websites, Linkedin profiles or in publications. We would like to reward this commitment!
Send us a publication about our measuring device and we will reward you with a voucher for a non-cash prize or a service! Whether on your website, in a publication or in a literature book, your feedback is very valuable to us and we would like to thank you for it.
How does the partner program work?
You publish a photo or video with our measuring device, the product name and a direct link to the measuring device on the Linseis website. You are welcome to mention the area of application, but this has no effect on the chance of winning.
A link must remain in place for at least 12 months so that you can take part in the prize draw. If the link is deleted in the meantime or no longer works, we will unfortunately not be able to include you in the prize draw.
Please send a copy of the publication or the URL on which the link is located to our marketing department, stating your contact details in the company.
The contact person is Alexandra Herrmann (a.herrmann[at]linseis.de).
If you have published references on various websites, on Linkedin and in various publications, this increases your chances of winning. There are more tickets for your reference in the pot, so to speak. Links and repeated references in the same medium that have already taken part in a prize draw cannot take part again the following year.
How do you benefit from a link or publication?
Once a year, we give away vouchers for spare parts, services or goods (worth €250) to all participants. The participation period begins on 01.01. of a year and ends on 31.12. at 00:00 of a year.
You will not receive any commission for equipment sales or laboratory services through the reference.
Customer service
Our service offers
Choose from the following areas:
Service & Repair
We offer you various services: Maintenance, repairs, training and much more.
Remote Support
Quick and competent help via Teamviewer? You can find detailed instructions here
Applications
In the application library you will find some publications with our measuring devices
On demand webinars
Click here for an overview of our on-demand webinars. Register and get started!
University support
We support universities and colleges in the acquisition of new measuring devices
Help via the
Service-Hotline
Linseis Service-Hotline
If you need help with technical problems or have questions about using the device, you will always receive a quick response from our service hotline.
Our service is available Monday to Thursday from 8 am to 4 pm and Friday from 8 am to 12 pm.
You are also welcome to write to us using the contact form. We will reply to you within one working day.
This way we can help you as quickly as possible:
- Please have the serial number of the faulty appliance to hand (near the mains plug on the rating plate)
- Please tell us where the appliance is located (city and country)
- Please give us your contact details where we can reach you directly (e-mail and telephone number)