Service & Support
Our service & support operations include on-site technical installations, system maintenance, user training and support for specific applications. We offer you tailor-made service and maintenance contracts, extended warranties and a hotline for immediate and direct assistance. In addition to in-house repairs, we offer online help via remote control as well as on-site service. Our extensive range of spare parts keeps downtime to a minimum.
Customer service
Our service offers
Choose from the following areas:
Remote Support
Fast and experienced help via Teamviewer? Here you will find detailed instructions
Applications
In the application library you will find some publications with our measuring devices
On demand webinars
Click here for an overview of our on-demand webinars. Subscribe and start!
University support
We support universities and colleges in the acquisition of new measuring instruments.
Help about the
Service-Hotline
Linseis Service-Hotline
If you need help with technical problems or have questions about the use of the device, you can get a quick response from our service hotline at any time.
Our service is available:
- Monday to Thursday from 8am to 4pm and
- Friday from 8am to 12pm
You are also welcome to contact us via the contact form. We will answer you within one working day.
We need further informations:
- Please have the serial number of the defective device ready (near the mains plug on the type plate).
- Please give us the location where the device is located (city and country)
- Please give us your contact details where we can reach you directly (e-mail and telephone number)
